Employee Benefits Center

Here, you'll find the contact details for your medical, dental, vision, and other benefit providers, making it easier than ever to get the assistance and information you require. Whether you have questions or seek support with claims, this section is your central resource for quick and direct communication. We're committed to ensuring that you have easy access to the right contacts, so you can navigate your benefits with confidence and peace of mind.

The law requires you and your dependents to have health care coverage. For more information, visit Affordable Care Act (ACA) Tax Provisions at www.irs.gov.

• Anthem Blue Cross Blue Shield at Anthem.com
  • Member Services: 1-833-639-1634
  • Travel Coverage: 1-800-810-2583
  • Pharmacy Member Services: 1-833-267-2133
  • Vision Customer Service: 1-866-723-0515
  • Employee Assistance Program 1-800-865-1044
  • 24/7 Nurse Line: 1-800-337-4770

• Online Doctor Visits Available at livehealthonline.com

• Customer Service - 1-800-524-0149
• Delta Dental does not send ID cards out. You may register for an online account DeltaDentalOH.com to print out an ID card, check claims and find dentists.

American Fidelity at AmericanFidelity.com

• Customer Service: 1-800-662-1113
• Monday through Friday from 7 am to 7 pm CST
• Questions regarding your FSA, HSA, American Fidelity products and claims service.

Castlight is a tool that helps you get the most out of your health plan and wellbeing benefits. You can use Castlight to find doctors and care, track your health spending, get recommendations to help you reach your health goals, and earn rewards for healthy activities.

Castlight is provided for free by Pickerington Schools and is completely confidential. 

Castlight is personalized just for you, based on your health goals and programs offered by your employer.

Yes! Castlight can help you find a doctor, dentist or facility. You can search by medical specialty, procedure needed, service offered or even by your symptoms! 

Go online to video chat with a medical professional. See your medical and dental plan status, and keep track of your expenses. You can compare costs using our service, so you can save money.

Castlight gives you a variety of ways to earn points for participating in health and wellbeing activities. These may include connecting a tracking device to the app and tracking your daily activities, like steps, food, and sleep. You may also be able to earn points for participating in wellbeing programs. The more you use Castlight, the more points you’ll earn. Your point balance is displayed when you log in.

Depending on your employer, you may be able to use your points to enter sweepstakes and/or purchase direct rewards, such as gift cards, subscriptions, goods, charitable causes, and more.

Whether you are just starting out or have been working many years, the 403(b) and 457(b) Plans can be an excellent way to help you
build up your retirement savings. It offers the convenience of automatic payroll deductions and gives you the ability to save with pre-tax
dollars—that means your contributions and any investment earnings can be tax-deferred until withdrawn. Here’s some important
information about the plan.

You are generally eligible to participate in your employer’s 403(b) Plan if you are a full-time or part-time employee.

However, IRS rules permit 403(b) plans to exclude employees if any of the following apply.

To learn about your employer’s 403(b) eligibility requirements, visit www.planconnect.com to log in to the plan website and select “References > Plan Information > Your Plan
Features” on the main menu or contact PlanConnect using the contact information provided in the last section of this notice.

• Employee will contribute $200 annually or less.
• Employee is a non-resident alien who receives no compensation which constitutes U.S. source income.
• Employee normally work less than 20 hours per week and are either not expected to work 1,000 hours or more during the first year
of employment, or has worked less than 1,000 hours in the prior calendar year.
• Employee is eligible to participate in another 403(b), 401(k), or governmental 457(b) plan of the employer.
• Employee is a student performing services for a school, college, or university described in Section 3121(b)10 of the Internal
Revenue Code.
• Employee is leased or an independent contractor.

To learn more about the 457(b) eligibility requirements, please go to
www.planconnect.com to log in to the plan website and select
"References > Plan Information > Your Plan Features" on the main
menu.

STRS Ohio is widely recognized and respected as one of the leading retirement systems in the country. The system touches the lives of about 500,000 active, inactive and retired Ohio educators by providing retirement benefits, access to health care coverage and many other services. With total investments of $88.8 billion (including short-term investments) as of June 30, 2022, STRS Ohio is one of the largest pension funds in the United States.

Visit the STRS Ohio website. 

The School Employees Retirement System of Ohio (SERS) is the state’s third largest public pension fund for non-teaching public school employees. Our employees are dedicated to their roles in Serving the People Who Serve Our Schools^®.  SERS offers competitive compensation and an excellent benefit package. SERS employees enjoy an employee-friendly, flexible, and inclusive work environment.

Visit the SERS website.